Terms of service

TERMS AND CONDITIONS

1. Introduction

·       Welcome to Diamond Zephir, LLC (“we,” “our,” “us”). By accessing or using our website www.diamondzephir.com, purchasing our products, or engaging with us in any manner, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read these Terms carefully before using our services.

2. Use of Our Website

·       Eligibility: You must be at least 18 years old to use our website or make a purchase.

·       Account: You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

·       Prohibited Activities: You agree not to use our website for any unlawful purpose, to solicit others to perform or participate in unlawful acts, or to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

3. Product Information and Orders

·       Product Descriptions: We strive to ensure that the information on our website is accurate, complete, and current. However, we do not warrant that product descriptions or other content is error-free.

      Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products without prior notice. 

·       Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order.

4. Payment and Billing

·       Payment Methods: We accept major credit cards, debit cards, and other payment methods as indicated on our website.

·       Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment method, so that we can complete your transactions and contact you as needed.

5. Shipping and Delivery

·       Please refer to our Shipping Policy for details on shipping methods, costs, and delivery times.

6. Returns and Refunds

·       Please refer to our Return Policy for details on returns, exchanges, and refunds.

7. Intellectual Property

·       All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Diamond Zephir, LLC or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

      You may not use, reproduce, distribute, modify, or create derivative works from any content without our express written permission. 

8. Limitation of Liability

·       To the maximum extent permitted by law, Diamond Zephir, LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or products, or for any other claim related in any way to your use of our website or products.

9. Indemnification

·       You agree to indemnify, defend, and hold harmless Diamond Zephir, LLC and our affiliates, officers, directors, agents, and employees from any claim, demand, loss, liability, or expense arising out of or related to your use of our website, your violation of these Terms, or your violation of any rights of a third party.

10. Governing Law

·       These Terms shall be governed by and construed in accordance with the laws of the state in which Diamond Zephir, LLC is headquartered, without regard to its conflict of law principles.

11. Changes to These Terms

·       We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website or services after any changes constitute your acceptance of the new Terms.

12. Contact Us

·         If you have any questions about these Terms, please contact us at support@diamondzephir.com. Thank you for choosing Diamond Zephir, LLC.

 

13. SMS & Email marketing  
By providing your email address and/or mobile phone number to Diamond Zephir LLC, you agree to the following Terms of Service regarding our marketing communications.

1. Consent to Receive Communications

By submitting your information through our website, sign-up forms, checkout pages, or other intake methods, you expressly consent to receive recurring communications from Diamond Zephir LLC, including but not limited to:

- Promotional messages
- Transactional messages
- Order updates
- Service reminders
- Marketing offers
- Newsletter emails
- Customer support communications

Consent is not a condition of purchase.

2. SMS (Text Message) Marketing Terms

If you opt in to receive SMS messages, you agree that:

- Messages may be sent using automated technology.
- Message frequency may vary.
- Standard message and data rates may apply depending on your mobile carrier.
- You may opt out at any time by replying STOP to any text message.
- After opting out, you may still receive a final confirmation message acknowledging your request.

3. Email Marketing Terms

If you subscribe to our email list, you agree that:

- You may receive periodic promotional emails, newsletters, and updates.
- You can unsubscribe at any time by clicking the Unsubscribe link at the bottom of any email.
- After unsubscribing, you may still receive transactional emails related to past purchases or inquiries.

4. Use of Your Information

Your contact information will be used only for communication related to Diamond Zephir LLC and will not be sold or rented to third parties for marketing purposes. Your data will be handled in accordance with our Privacy Policy.

5. User Responsibility

By providing your phone number or email, you confirm that:

- You are the owner of the number/email or have permission to provide it.
- The information you submit is accurate and current.

6. Modification of Services

Diamond Zephir LLC reserves the right to change or discontinue SMS or email communications at any time without prior notice.

7. Limitation of Liability

Diamond Zephir LLC is not responsible for:

- Delayed or undelivered messages due to carrier issues
- Incorrect contact information provided by users
- Technical failures beyond our control

8. Governing Law

These terms are governed by the laws of the state in which Diamond Zephir LLCoperates.
 

 

We appreciate your business and look forward to serving you.